First contact appointments

We offer 30-minute first contact phone appointments to new cases throughout the week, this is to give advice or to set up a plan of action around your concerns.

During this time, you will be able to speak to either one of our advisors or one of our qualified volunteers.  These phone conversations will be confidential, and advice offered will remain impartial on all matters relating to SEN.

Face-to-face meetings can be booked but without our own office space it may take a little time to organise an agreed venue.

If you would like to book a 30-minute slot please either phone SEND IASS on (01983) 825548 or email