New SENDIAS Service for the Isle of Wight

The Local Authority on the Isle of Wight have made the decision to tender the Sendias service and the contract has been awarded to Polaris Children Services.

As you know Sendiass has over the past year been through some significant changes as to how we offer the service to parents, carers and young people on the Isle of Wight.

Polaris Children Services will be taking over the service as from the 1st April 2024.

With this in mind Polaris Childrens Services will need your permission to hold your information.  As it will be transferred from us to them.

Please respond to with your permission to transfer your information by 26th March 2024.  If we do not hear from you by this time your details will be deleted.

Please read the statement below forwarded to us from Polaris.

With our best wishes from

Emma, Cathy & Heather


New SENDIAS Service for the Isle of Wight

The Isle of Wight Council working with Hampshire County Council and the Integrated Care Boards, has awarded a contract to Polaris Children’s Services (PCS) to provide a confidential, impartial Special Educational Needs and Disability, Information, Advice and Support Service (SENDIASS) on the Isle of Wight. The service will be known as IOW SENDIASS.

This service will provide a single point of contact for children and young people with special educational needs and/or disability and their parents and carers.

Gayle Moir, SENDIAS services manager for PCS, commented: “We look forward to building on our existing SENDIAS services in Hampshire, Richmond and Kingston by bringing a service to the island. This will take over from the long-established SENDIASS Isle of Wight.

The new service will be live from 1st April 2024. All customer who are receiving a support from the existing SENDIAS Isle of Wight service will be contacted and consent will be sought to pass their details to the new service so that their support can continue.


The new service details are:

0808 164 5492